How To Enable/Register a Host Account for the Resident
Go to Administration/General Administration/Host Settings
Select the host that has not registered, they must have an email address and a phone number, copy their email address, and scroll down to the bottom. Check the box that says "Enable user login" and then click on "Save Host".
You will get an error message if there is a problem with a duplication of email or phone numbers. If all is good a box will come up for you to enter their email address for their username and assign a temporary password. We use "Welcome1".
Then you can give your resident their username and password along with the link to the portal.