How To - Speed Detection/Citations

How To - Speed Detection/Citations

Please see the following information regarding the automated citation process for drivers who exceed the speed limit. If the driver is a registered host or visitor, a citation is automatically generated and sent to them via email. As this process is automated, there is no need for manual distribution of the citation to residents. However, if you wish to review the citation that was sent, you can access it through our reports using the citation ID on the portal (as shown in the image below).

Please note that we are currently in the development cycle of a feature that will allow users to directly access the citation from the citation page, instead of relying on our reports. 

You can manage your BOLO list by going to the General Administration page and scrolling to the bottom(Shown Below).

You can add email notifications and text message notifications on admit/deny. If you wish for multiple recipients, add a comma to separate (EX: john@email.com, jim@email.com, sally@email.com).

Question:  Is there a way to edit the citation notice template within the portal?

Answer:  The templates are set via a file that we have, so we would need to make any changes and upload the new template file. If you'd like to provide us with the changes you'd like to see made, we're more than happy to implement them.

Additional Information:

You can use the "Speed Notice" number at the top of a citation to look it up by ticket ID # in the "Speed Detection" section of the portal, where it will have the details from TrafficLogix as well as the relevant citation information and host/visitor linked to that ticket. You can manually retrieve citations using the "Citations" section in the portal, where you can search by relevant information (name, license, date/time, etc.) and run a Citation Detail Report using the "Actions" button on the far right side.
Please see the screenshots below for details:

Location in the portal:

Speed Detection section:

Citation section: