***Note: Not all modules covered below are available to every site.***
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1. Upon opening the Guard Mobile App, sign in with the proper credentials that were given to you, and then click the login button to proceed.
2. After logging in, you will be prompted to select your site and the post that you will be working at. The site location is at the top, and the post location is at the bottom. After clicking the site, you can scroll through the posts to find the location you are assigned to, select it, and then click OK.
3. After finding both the site and post, click "Continue" to finish logging in.
4. This is your home screen, where you can find the list of available tabs or modules at your disposal. Let's start with the "Announcements" tab.
5. The announcement tab will show any recent and important announcements with an available refresh so that guards will always be up to date with announcements that they need to be made aware of.
6. Click on the TEKWave icon with the arrow facing left to go back to the previous and or home screen.
7. Next is "Alerts".
8. This will populate with any and all alerts that are posted for guards to be aware of.
9. Next is "Dispatch Request".
10. Dispatch requests will populate.
11. Click the 3 dots in the top right, which will give you the options to either save as is or save and upload whatever you have done so far.
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13. Next is "Weather".
14. Weather is a simple link to weather.com, so guards can be aware of the environment around them and plan accordingly.
15. Next is "Alarm Clock".
16. Guards can set an alarm for any day of the week with specific settings, if necessary, and click save when specific settings are set.
17. Next is "Calendar".
18. On the home screen, click the 3 bars menu on the top left where the logo is to see more options.
19. In this side menu, you can see who is signed in and to what site/post. As well as the other menu options available to you. Let's start with "Field Operations".
20. Inside "Field Operations", you will have a variety of options available to you. Let's start with "DAR".
21. Once you click on the DAR tab, you will have a list of options, including creating and listing. Let's start with "Create DAR".
22. To create a DAR, you must first start by inputting the exact time and date. Then click "Shift Start" to move onto the next section.
23. Here you will enter and/or toggle the necessary information required. When clicking the toggle, it will turn blue once activated.
24. Click on "Shift Safety" to finish the DAR.
25. You will toggle and enter the necessary information regarding any safety concerns or incidents.
26. Click the 3 dots at the top right to access the "Save" and "Save and Upload" buttons for the DAR.
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29. Click the DAR again so we can cover creating a DAR activity.
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31. Complete this similarly to the DAR information step earlier, with an additional option to leave comments and select the activity type.
32. When you click on a select item or a different tab, it will come with a drop-down or selection menu. Here is what that will look like. Click okay to continue after selecting.
33. Click "Images" to go to the next step.
34. After adding the necessary image, click the 3 dots in the top corner to "Save" and/or "Save and Upload" the DAR activity.
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36. Click the left arrow to return to the home screen.
37. Next, let's review "List DARs".
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39. Unlike the other pages, you can start by clicking the 3 dots in the top right to add, make changes, etc. As well as clicking the search text to type and find an existing DAR list.
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41. Go back.
42. Last is "List DAR Activities".
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44. Click the 3 dots in the top right to add, make changes, etc. Or click the "Search Text" to find an existing DAR list.
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46. Go back.
47. Next after "DAR" is "Smart Tour".
48. After clicking, you will be given two options: Create or List.
49. Each site will have its own site tours, and you will be creating a new entry to the predetermined location and steps.
50. Select the tour you are about to process and click ok to continue.
51. To start, after selecting your tour, click "Continue".
52. Each Smart Tour starts with Checkpoints, which require different things to complete. Select your checkpoint to start.
53. Click "OK" to continue.
54. This is where your selected tour will populate.
55. Next, we will select a different tour to show different tasks and options.
56. With "Lot 1", you can see there are tasks with options. Click "-Select-" to see the options available for each.
57. After clicking your option, click "OK" to continue.
58. Click on the 3 bars icon.
59. This lets you see the checkpoints that have not been scanned for the tour.
60. Click the 3 bars icon to go back to the previous page
61. After or during your tour, you have the option to save your progress by clicking the green save button, activating a flashlight with the yellow button, and contacting someone who is pre-programmed with the blue contact button.
62. When you are done with a tour, click the 3 dots icon all the way in the top right section.
63. You will be given 3 options: "Cancel Tour", "Pause Tour", and "Finish Tour".
64. Let's see what happens when we try to end this tour.
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67. Upon the last step, it will notify you of checkpoints that haven't been scanned and saved.
68. Next is "Incident Management".
69. Click "Create New" as in previous steps.
70. Here are the tabs for "Incident Management". The "INFORMATION" tab is to describe the location and events for the incident.
71. Next is "PARTIES". You are adding the people involved in the incident.
72. Next is "EMERGENCY". You will add the emergency services personnel you have spoken to and any other pertinent information.
73. Next is "PROPERTY". Add the information listed below if necessary.
74. Next is "NOTIFICATIONS". Complete the list of notifications.
75. Next is "IMAGES". Complete the images.
76. Click the 3 dots in the top right as before for the "Save" and "Save and Upload" options.
77. Click the left arrow in the top left to go back.
78. Next is "Incident Management".
79. Click "Create New".
80. You can click the search bar to type in a specific incident by name. You can also "Search Local" or "Search Server" at the bottom of the screen.
81. You can click the 3 dots in the top right to "Add New", "Upload Changes", or "Assigned to me".
82. Click back.
83. Click to select "Passdown Logs".
84. First, we will start by creating a new passdown log.
85. Similar to before, you can click in this area to type notes as well as use the toggle below to say if it's active or not.
86. Clicking the 3 dots at the top right will give you the options to "Save" or "Save and Upload".
87. Click to go back.
88. Next, we will work on "Maintenance Assessment".
89. Click "Create New".
90. "Maintenance Assessment" will function in a similar fashion to "Incident Management". You will go through a selection of tabs and fill in the necessary information for each one.
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101. When at the end and everything you need is filled out, you sign it with a signature and confirm it or save the progress if not finished. Lastly, you click the 3 dots in the top right corner to "Save and Upload" as well as "View Images".
102. Click to go back.
103. Next is "Citation Management".
104. Click to "Create New".
105. This process is very similar to before, going through each tab and verifying information, and updating if necessary.
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110. Click to go back.
111. Click here to start "Managers Accountability".
112. Click "Create New".
113. In Managers Accountability, managers can make notations of engagement, appearance, and add any necessary documentation, etc.
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116. Click the left arrow at the top left to go back.
117. Then click the 3 bars at the top left to go back to home.
118. We are going to move on to "Access Control". In addition to "Access Control", you will see other options as well, which we will cover.
119. In "Access Control", we have "Visitor Management".
120. Click "Create New".
121. In "Visitor Management", you will be able to create a new visitor, whether it's a vendor, an individual, etc. You will add a profile picture, any necessary images, and a signature at the end for verification. This section also works like previous sections; go through each tab and fill out the necessary information.
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124. After the "Visitor Signature" is complete and "Confirmed", you can click the 3 dots in the top right to "Save", "Admit", or "Depart" the visitor.
125. Click to go back.
126. Now you can see here are some previous modules we have worked on. They are just in their correct section vs viewing all modules as before.
127. Next is "Switch Site/Post".
128. Click "Yes" and then select the post that you want to switch over to.
129. After selecting the post, click okay, and then continue to finalize the selection and load the chosen post.
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131. Within this post, you see more available modules on the home screen as well as current passdown logs.
132. One of the modules not covered yet is the "New Passdown Log".
133. Click to go back.
134. Another module we haven't touched upon is "Host Search".
135. Within "Host Search," you can search for hosts and see their information.
136. Another module that wasn't present is "New Maintenance Assessment".
137. "New Maintenance Assessment" enables the guard to make notes of the surrounding areas and their conditions.
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141. Go back.
142. The last module, "Vendor Search", is very similar to host search, in that you can type in a specific vendor and retrieve their name and information.
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