1. How to use the TEKControl web portal for a community host/resident.

The URL to log in if your community does not have a branded URL is webapp.tekcontrol- site.com.

Enter your username and password and select Sign In.

If you have not registered, you will want to reach out to your local property management office.

2. Select the Visitors icon to view your visitor list.

3. Your visitors will be listed. You can add new visitors from this tab as well. To get your visitor list in alphabetical order, you would select the Schedule Date dropdown.

4. Change to Last Name.

5. Change the default of descending to ascending.

6. Then your visitor list will be sorted in alphabetical order.

7. To edit or delete any visitor record from the portal, you would click on the three dots at the right beside that visitor that you would like to change.

8. You can edit, delete, deny, or view history.

9. Make any changes that you need, like adding a visitor email or phone.

10. Then scroll down to Save or Save and Send E-Pass.

11. To go back to your home screen, click on the house icon.

12. To add a visitor, click on the Add Visitor icon.

13. Enter the first name and last name of your visitor or a company name.

14. Select the destination from the drop down.

15. Select the type. The type will vary per community.

16. The schedule date is typically the date you create the record. If it is a temporary type, you would need to include an expiration date.

17. Your visitor email and visitor phone areas are for your visitor's information so that you can send the e-pass. If your community has LPR (license plate recognition), you would want to enter your visitors' vehicle license plate number and state. You can select Save to pre-register for the officer at the gate. If you have a phone number or an email and are going to send that e-pass to the visitor, you would click the Save and Send E-Pass option.

18. Your Parties / Events is the next icon.

19. Easily create e-passes for a large party/event.

20. Download the CSV template. Fill in the 4 columns: first name, last name, an email, and a phone. Once you complete the template for your attendees, you can import it back into your portal account from your PC. When you're ready to send those e-passes out, it's just a push of a button to Save and Send E-Pass to everyone.

21. Go back to the home screen.

22. Your last icon is Access Control.

23. This is a viewable area of your Access Control Credential entry transactions for your household.

24. Click on the Gear icon.

25. Click "Profile Settings"

26. The first tab is your "Profile".

The Security Pin is used for registering visitors via voicemail, as well as other security-related features. The visitor voicemail module is not available in all communities.

You can also select your Notification Opt-In preferences here.

If you make any changes, be sure to scroll to the bottom and select Save.

27. Next, select your "Address / Contact" tab. If you make any changes, be sure to scroll to the bottom and select "Save".

28. Next is your Vehicles tab. Depending on your community, you may be able to add/edit/delete, or you may only have a viewable option of your vehicles.

29. Next is your "Out of Town" notification tab. This is an optional way of advising your property management team and gatehouse officers when you will be away from home. You can list emergency contact info in the description area.

30. "Access Credentials" is your next tab. This is managed by your local property management office. This is view-only to you as a resident.

31. Select the "Family" tab. (Not all communities can add their own family member/tenant. It may be managed by your local property management office.)

A family member should normally have all of the selections enabled. A tenant should not be able to Edit All Visitors or View or Edit Primary Host Details. The Enable Visitors and Enable E-Pass should always be selected if your community uses E-Passes.

32. Select the family member.

33. Depending on your community, the "Relationships" options may vary. Typically, it is either a Family Member or a Tenant.

34. Select Gender - Male or Female.

Add Email, Date of Birth, Directory info if applicable to your community, Phone Number, Notification Opt-In, etc.

Scroll to the bottom to Save Family.

35. Select the "Pets" tab. Fill in all of the applicable information so that your local property management team or gatehouse officer can return your pet to you if found out and about in your community. Scroll to the bottom to Save. You can add multiple pet profiles, too.

36. From the Gear icon you can also Logout or go to our Support Desk.

37. Click "? Help"

38. Click "Support"

39. Click in the "Search" box to type in a keyword. Or browse the Community section.