How To Give a Family Member Their Own Account using the Web Portal

How To Give a Family Member Their Own Account

Login to your account, use the upper right settings gear icon and select profile settings.

Navigate to the Family tab.

·        Select enable user login.

·         Enter the person’s information (include at least an email & phone number).

·         Select Family under the relationship pull-down menu.

·         If you want them to have access to the primary account visitor list (such as a spouse) select Edit All Visitors.

·         If you want them to have viewable access to the primary account (such as a spouse) select View Primary Host Details.

·         If you want them to have editing access to the primary account (such as a spouse) select Edit Primary Host Details.

·         When you save, you will be prompted to enter a username for your family member (we suggest their email address) and choose a password.

·         Provide the username and password to your family member. They can then go to the portal and log in or download the app and log in. They will be prompted to change their password once they get in.