How to call in a visitor using the voicemail system

What is the voicemail system, and how does it work?

The voicemail system will allow you to call in a visitor and leave a voicemail for the guard to then enter into the system.

1. You will call (888) 267-6690 (Or the specified number for your community).

1.  
   • If you are calling from a phone number in your profile, the system will ask you to enter your pin, followed by the pound sign. #
   • If you are not calling from a recognized number, the message will ask you to enter a 10-digit phone number from your profile, then click the pound sign. #

2. Leave a message with your visitor’s full name, date, and time of arrival.
3. Press one if finished.
4. Press 2 if you want to record another.
5. Hang up when done.

Set up your security pin – REQUIRED – This only needs to be done the first time

1. Access the portal:  https://webapp.tekcontrol-site.com/
2. Enter username and Password
3. Click Sign In

4. Click the sprocket or gear icon at the top right corner

5. Click Profile Settings

6. Enter a Secure 4-digit PIN in the Security PIN field
   • This PIN cannot start with a 0
7. Click Save
8. Click Address/Contact
9. Verify the phone numbers you will be calling from are correct
10. Update if needed
11. Click Save