How To Add a Tenant to a Host Account Family Tab

How To Add a Tenant to a Host Account Family Tab

Giving a Tenant their own TEKControl Account for your property:
Login to your account, use the upper right settings gear icon, and select profile settings.

Navigate to the Family tab.

Enter the person’s information (include at least an email or smartphone # no dashes), select Tenant under the relationship pull-down menu, select Enable user login, and select Edit all visitors (this will give them their visitor list to make and control). Do not select View Primary Host Details for a Tenant. 

Scroll to the bottom and select Save Family, you will be prompted to enter a username for your tenant (We suggest their email address) and choose a password. Provide the username and password to your tenant. They can then go to the portal and log in or download the app and log in. They will be prompted to change their password when they log in.