How To Add a Tenant to a Host Account Family Tab

How To Add a Tenant to a Host Account Family Tab

Giving a Tenant their own TEKControl Account for your property:
Login to your account, use the upper right settings gear icon and select profile settings.

Navigate to the Family tab.

·        Select enable user login.

·        Enter the person’s information (include at least an email & phone number).

·        Select Tenant under the relationship pull-down menu.

·          If you want them to have access to the primary account visitor list (such as a spouse) select Edit All Visitors. For a tenant do not select this option.

·         If you want them to have viewable access to the primary account (such as a spouse) select View Primary Host Details.  For a tenant do not select this option.

·         If you want them to have editing access to the primary account (such as a spouse) select Edit Primary Host Details.  For a tenant do not select this option.

Scroll to the bottom and select Save Family,

     When you save, you will be prompted to enter a username for your tenant (we suggest their email address) and choose a password.

·    Provide the username and password to your tenant. They can then go to the portal and log in or download the app and log in. They will be prompted to change their password once they get in.