How do I give a family member their own account?
*Please note - if you want multiple people to receive the same notifications (for example husband/wife), we suggest sharing the master login and placing both phone numbers on that master account. Setting up a family account will receive separate notifications for visitors/vendors that they enter.*
Login to your account, use the upper right settings icon and select profile settings, navigate to the Family tab, enter the person's information (include at least an email or smartphone # with no dashes), select Family under the relationship pull-down menu, Select enable user login, select edit all visitors (this will give them their visitor list to make and control). If you want them to have access to the master account (such as a spouse) select View Primary Host Details. When you save, you will be prompted to enter a username for your family member (we suggest their email address) and choose a password. Provide the username and password to your family member. They can then go to the portal and log in or download the app and log in. They will be prompted to change their password once they get in.