Property Management Admin. Highlights to using TEKControl
Almost everything you will do as an admin is under "Administration" "General Administration" "Host Settings"
The listed names with no associated addresses need to have the address marked as "Primary Property". You need to remove the address, save, and then select the address again checking the "Primary Property" checkbox before saving.
We changed the way for you to add a "Tenant". It is now a drop-down selection under "Type". This way you can give them access without the owner having to set up their account for them. There is also "Lease Start" and "Lease End" date fields you can populate.
The report to print before deleting a host is under Reports and is called: "Detailed Host Profile". It will give you the host history in case you ever need it in the future.
Deleting a host is simply selecting the large red "Delete Host" button at the bottom of the screen.
Add New Host - Enter the First Name, Last Name, Type, Email, Phone, check the "Send Self Registration" box, then Save Host. Pull back up and go to the Properties tab to select their address and be sure to check the Primary Property box. The only time this box is not checked is if someone owns more than one property in the community and you are adding their additional properties to their primary account.
You do not want to re-use an existing owner/host by typing the new owner in place of the existing one. This will not delete the old owner visitor information. Always delete the seller and Add New Host for the buyer.
If we can assist with anything, please open a support ticket online or by emailing email@example.com.