How do I call in a visitor using the voicemail system?

What is the voicemail system and how does it work?

The voicemail system will allow you to call in a visitor and leave a voicemail for the guard to then enter into the system.

1. You will call (888) 267-6690

1. • If you are calling from a number in your profile, the system will ask you to enter your pin, followed by the pound sign. #
   • If you are not calling from a recognized number the message will ask you to enter a 10-digit number from your profile, then click the pound sign. #

2. Leave a message with your visitor’s full name, date and time of arrival,
3. Press one if finished.
4. Press 2, if you want to record another.
5. Hang up when done

Set up your security pin – REQUIRED – This only needs to be done the first time

From a Mobile device

1. Open the TEKControl Visitor Management application on your mobile device

2. Enter in your username and password
3. Tap Hamburger Bar at top left

4. Tap Profile

5. Verify your phone numbers are correct
6. Scroll down until you see Security Pin
7. Type in a secure 4 digit pin code
   • This PIN number cannot start with a 0

8. Scroll down
9. Tap UPDATE

From a computer

1. Access the portalhttps://webapp.tekcontrol-site.com/

2. Enter Username and Password
3. Click Sign In

4. Click the sprocket or gear at the top right corner

5. Click Profile Settings

6. Enter a Secure 4 digit PIN in the Security Pin field
   • This PIN number cannot start with a 0
7. Click Save
8. Click Address/Contact
9. Verify the phone numbers you will be calling from are correct
10. Update if needed
11. Click Save