How To extend an expired visitor pass
From the web portal
- Log in at: https://webapp.tekcontrol-site.com/
- Enter your username and password if needed
- Click the blue “Visitors” button
- If the visitor has an expiration date it will show in the last red field
- If you need to extend the expiration date click the ellipsis to the left
- Click Edit
- Edit the Expiration Date
- Click Save or Save and send ePass
From the mobile app
- Log into the mobile app
- Tap the three lines at the top left
- Tap Visitors
- Tap the EXPIRED button
- Tap the Visitor you need to update
- Scroll down to the Expiration Date and tap
- Adjust the date as needed
- Click Save, or Save and Send ePass
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